FAQS

RETURNS & EXCHANGES

Basic Refund Policy

    • Retail Items: These have a full 30-day refund guarantee. If you don't like the item or it is defective, we will either replace it at no cost to you, or you can send it back to us for a full refund.
    • Free Promotional Items: Due to the nature of these free promotional items, there is no
      refund applicable because you are not paying for the item. You pay for shipping, but
      that cost is not refundable because it goes towards actually shipping the item.
  • For all applicable returns, please send to:

ATTENTION: RETURN

8367 Louden Circle
Fort Collins CO
80528

How do I exchange a shirt for a different size?

  • If your shirt doesn’t fit and you need to exchange for a different size, please follow these instructions. First, make sure that you have not worn or washed your item (besides trying on). Send your unworn and unwashed items to:

ATTENTION: EXCHANGES - SIZE

8367 Louden Circle
Fort Collins CO
80528

  • Make sure to include details on the correct size needed sent back.  
  • You have 30 days to exchange your item.
    • Please Note: Customer pays return shipping on exchanges. The USPS has the best rates in our experience, but you can ship back to us any way you like. If you have a question about your return, contact us at support@trendsparks.com. 

What do I do if I received the wrong shirt or my shirt is defective?

  • If this happens, we are truly sorry. Please email us at support@Addysattic.co and tell us your order number and how we messed up.  
  • We will take care of you and cover all costs of getting you the right shirt. We will send you a new shirt and pay for your shipping to send that one back to us. We are human and do make mistakes.  We will make sure to correct the issue ASAP!

SHIPPING

How much is shipping?

  • All shipments to the United States have free shipping via USPS

Do you ship internationally?

  • We currently do not offer international shipping.  This is something that will be available in the near future. 

How do I track my package?

  • You can check on the status of your order at any time by emailing the customer support desk at support@Addysatic.co

How long does it take for an order to arrive?

  • Delivery can vary and take 2-3 weeks. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship via USPS and all have tracking numbers. 
  • If you're still not sure, just email us. We're happy to help.

I ordered 2+ items, but only received one... where's my order?

  • Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. 

 Where do your other items come from?

  • Addy's Attic is all about bringing you unique and specialty items that you won't find anywhere else. So we source items from all over the world. Because while some of our items do come from right here is the US, there are many items that are simply not available stateside. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff. 

STILL HAVE QUESTIONS?

  • Sure, no problem! Just email us at support@trendsparks.com and we'll get back to you right away. 
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